KUALA LUMPUR, April 1 – The Goods and Services Tax (GST) kicks in today and consumers should be aware of the avenues they have to get more information about it. For starters, the whole list of items exempted from GST are on the Royal Malaysian Customs Department website http://gst.customs.gov.my/ or http://gst.customs.gov.my/en/cp/SiteAssets/GST%20List%20of%20Sundry%20Goods%20(15%20JAN%202015).pdf Also available on the website are items that are subjected to GST.
Besides that, there are also other avenues to make the implementation of GST easier to handle. It was reported yesterday that the Domestic Trade, Cooperatives and Consumerism Ministry (KPDNKK) had launched MyKira GST. This application allows consumers to check the impact of the tax on the prices of more than 10,000 items.
Through this app, all complaints filed via e-aduan can also be promptly sent to the enforcement team. Consumers can also file complaints via the hotline: 1-800-886-800 or 03-8882-6245 and 03-8882-6088. Consumers are encouraged to give specific information to facilitate investigations. It was also previously reported that more than 3,000 GST officers would be monitoring implementation of GST.
Consumers were also urged to report exorbitant price increases post-GST to the ministry, which is empowered to investigate and punish offenders under the Price Control and Anti-Profiteering Act. With the implementation of GST, some items might even be cheaper as the tax will replace the 10% Sales and Services Tax (SST) already embedded in their prices. GST replaces the SST, The GST tax is estimated to contribute up to RM22 billion to government coffers annually.