Buried inside all of Apple’s announcements today were some notable changes to the company’s AppleCare+ repair program. While Apple has long charged $99 for repairs of current-gen devices and $79 for previous-gen repairs, the company today announced that there is now a flat $99 charge for all incidental repairs under AppleCare+. For one of the most common repairs, however, there’s a nice pricing improvement…
Perhaps most notably, however, there’s a new fee that applies exclusively to screen repairs for AppleCare+ customers. Instead of having to pay the full $99 amount, users looking for screen repairs will have to pay a more reasonable $29 fee.
For Apple, the new $99 flat rate for all devices was likely necessary to offset the $29 screen repair offering. For users, however, the $29 screen repair fee will likely be seen as an improvement as cracked screens are one of the most common repairs made via AppleCare+ plans.
Here’s how Apple describes the AppleCare+ program changes on its website:
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage, each subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax.2 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com.
With today’s changes, the overall idea of AppleCare+ remains the same. For the iPhone 7 and iPhone 7 Plus, AppleCare+ is priced at $129. For that one-time charge, users get two incidents of accidental damage coverage. Screen repairs will run $29 under the new pricing structure and all other repairs will run $99, no matter what device it is.