KUALA LUMPUR, Sept 28 – Malaysian-based Teik Senn (Malaysia) Sdn Bhd, or TSM, a leading fast-moving consumer goods (FMCG) distributor, recently upgraded to the flagship ORION ERP Suite from 3i Infotech. TSM was seeking an upgrade that would support a group-wide consolidation of operations, and was cloud-enabled, which would allow real-time reporting for better management and enhanced customer service.
With a distribution network spread throughout Malaysia and Thailand, TSM required higher visibility among its end users as well. ORION ERP offered real-time management dashboards with Report Designer and Enterprise Content Search, which enabled TSM to remain better updated, and track the status of various departments along with their processes.
Following the upgrade, TSM reported several key benefits from the new technology. An Executive Director of TSM, Ms Chong Sok Chee said they wanted to move from a client/server setup to a cloud enabled environment. She said they also wanted a reporting system that allowed personalisation and end-user customisation, and real-time data for better decision-making.
In additional, she said ORION ERP gives them an overview of their entire business with KPI vision as well as a 360-degree view of their customers, suppliers and operations, and provides them with regular scheduled reports which they define with active report designers.
As ORION was able to meet TSM’s requirements, Suryanarayan Kasichainula, EVP and Business Head (ERP) of 3i Infotech, said “The upgrade empowered TSM end users with real-time data to ensure better decision-making. Through this installation, a first for Warehouse Management, ORION is further expanding its product portfolio into the logistics space.”