KUALA LUMPUR, December 22 – IKEA urges all customers who owns ODGER swivel chair in the anthracite color with date stamps before and including 2221 to stop using it and to contact IKEA for a full refund. Customer safety is always the starting point for IKEA. Therefore, IKEA is recalling ODGER swivel chair in the anthracite color with date stamps before and including 2221 (22 stands for the year, and 21 stands for the week the product was produced)as there is a risk that the star base leg of the chairs may break and pose fall and injury hazards for the user.
IKEA is urging all customers who own an ODGER swivel chair in the anthracite color with date stamps before and including 2221 to immediately stop using it and return it to any IKEA store for a full refund. IKEA develops its products using a rigorous risk assessment and testing program, to make sure that the products live up to all applicable laws and standards on the markets where they are sold. Despite of this it has come to our attention that the star base leg of the ODGER swivel chair in the anthracite color with date stamps before and including 2221 may break.
ODGER swivel chair in the anthracite color with date stamps before and including 2221 can be returned to any IKEA store at the Exchanges & Returns counter for a full refund. Proof of purchase (receipt) is not required. The name and date stamp of the product can be found underneath the seat, molded in the material of the chair. IKEA apologises for any inconvenience this recall may cause. For more information, please contact the IKEA Customer Contact Centre at 03-7952 7575.
